As each individual's travel goals and experiences may differ, Tapiche Reserve will not be bound by or liable for any description, photograph, representation or warranty made by or provided by other travelers, any independent third party representative, Travel Agent, or other person in reference to the Tapiche Reserve. The Tapiche Reserve is not responsible for scams or other tours illegally sold under the Tapiche Reserve name.
The Tapiche Reserve strongly recommends that visitors arrange independent travel insurance at their own expense to cover unexpected events during their travels.
COVID-19 Precautionary Measures
*As of 12 October 2022, Peru officially revoked all COVID-19 measures such as antigen tests for flights and entry to the country, social distancing, mask-wearing on flights, in shops and public buildings, and associated hygiene measures.
*Peru is now the 2nd most vaccinated and boosted country in Latin America (a bit behind Chile), with about 90% of the population vaccinated vs. the USA with a vaccination rate of about 70% (as of Feb 2023).
*We will continue to follow the requirements of the Peruvian health authorities which could change on short notice if new variants emerge in the future. We will notify all interested parties of any such changes as soon as possible.
*While not currently required by the Peruvian health authorities, we will provide hand sanitizer and face masks for use by visitors to the Tapiche Reserve. We encourage the use of these during travel to and from the Reserve when you will be on a boat or bus with many other travelers of unknown vaccination or COVID-19 status.
In the meantime, we do strongly suggest that only vaccinated and boosted travelers consider international travel, and that they also have health or travel insurance that covers them in case of illness, hospitalization or evacuation during their travels.
Past measures (prior to 12 October 2022) included the following. Please note that these requirements could be reinstated in the future.
* Proof of full vaccination AND a negative COVID-19 antigen test prior to travel to the Tapiche Reserve (we suggest that you bring a self-administered test with you on your travels anyway – knowing that you test negative will enhance your ease of mind, and could also result in saving money.
* Mask wearing compliance (covering both nose and mouth) while in Iquitos and during transport to the reserve
* Guests that present with COVID-19 related symptoms (including but not limited to fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea) while at Tapiche will be asked to leave the lodge and cover emergency transportation expenses, approx USD 300.
As conditions and circumstances continue to evolve, we reserve the right to modify our health response measures to protect both our staff and our visitors.
Booking
Bookings are confirmed upon receipt of deposit. Once a booking is made, the dates of arrival to and departure from the Reserve are set, and all logistics will be planned accordingly. If a change of plan is initiated by the guest, Tapiche Reserve will try to accommodate but cannot guarantee availability or pricing. Depending on the timing of the change and the availability of alternatives, an additional fee may be assessed. Guests are encouraged to communicate with Tapiche Reserve as early as possible for changes. Tapiche Reserve will not be responsible for losses incurred by changes in flights or other travel arrangements.
Tapiche Reserve reserves the right to refuse booking or service for travelers with medical conditions that may require emergency medical care, as well as those who decline to comply with basic standards of conduct designed for the health and safety of everyone involved in our operations.
Payment
For new bookings made more than 14 days prior to trip departure, a non-refundable deposit is required to hold the booking. Full payment must be completed at least 14 days prior to trip departure for standard trips and at least 30 days prior to trip departure for specialty groups. If full payment is not completed at least 14 days before trip departure, Tapiche Reserve has the right to give the slot(s) to other bookings willing to make full payment.
For new bookings made within 14 days of trip departure, full payment is required to secure the booking. Under exceptional circumstances to be determined at the time of booking, a deposit can be used to hold the booking for up to 2 days. Full payment must be made within 2 days after the deposit or by the day before departure, whichever comes first, in order to complete the booking. If full payment is not completed within 2 days after the deposit was made, Tapiche Reserve has the right to give the slot(s) to other last-minute bookings willing to make full payment.
Payments may be made via Paypal or bank wire transfer. Cash is not accepted. Please note that Paypal processing fees are non-refundable.
Cancellations
Trip deposits and payments are non-refundable. If changes or cancellations must be made due to COVID-19, trip credit equal to the paid trip fees will be issued for rescheduling. Balance payment is due no later than 14 days prior to trip departure for standard trips and no later than 30 days prior to trip departure for specialty groups.
Trip Departure and Return
Guests should be ready to depart from the prearranged pickup point in Iquitos no later than 6am on the first day of their Tapiche trip. It is the responsibility of the guest(s) to be present at the specified location on time for departure. Tapiche Reserve will not be responsible for costs or consequences caused by guests missing departure.
Visitors are strongly advised to fly out the day after return from the Tapiche Reserve rather than the same evening. There may be unexpected delays during transport from the lodge back to Iquitos, as is common in the Amazon, and we cannot be responsible for fees incurred due to missed flights or changed itineraries. The average return time on the last day of the trip from the Tapiche Reserve to the Green Track Hostel in Iquitos is 18:00-19:00, though there may be seasonal variations.
Trip Inclusions
The standard Tapiche Reserve trip packages include transport to and from the Tapiche Reserve, use of gumboots while at the Reserve, lodging, meals (3-4 meals/day depending on activities), guide services and activities at the Reserve. Purified rainwater is available for guest consumption; in the absence of rainwater, treated river water may be offered. Bottled mineral water may be available for purchase. Water coming through the sinks and showers is not potable. Packages for walk-in bookings made at the office in Iquitos may have different inclusions and will be discussed in person at the time of booking.
Private trips include private guide services and activities while at the Reserve. Transport in and out between Iquitos and the Tapiche Reserve may be shared with other guests unless specific arrangements are made ahead of time.
All guests visiting the lodge at the same time will have meals, socially distanced if necessary, in the common dining area, which is enclosed largely by mosquito mesh.
Trip Exclusions
Tapiche Reserve trip packages do not include airfare to or from Iquitos, accommodation in Iquitos, alcoholic drinks, bottled sodas and juices and bottled mineral water. Between-meal snacks are not provided. Tips/gratuity are not included in the package price but are much appreciated.
Content Licensing and Rights
All guests at the Tapiche Reserve agree to limit use of media, including but not limited to photographs, video and audio recordings, created at Tapiche Reserve or representing any aspect of Tapiche Reserve or the Tapiche Reserve experience, to personal use only. Any commercial, promotional, distributional, or professional use of media created at Tapiche Reserve or representing any aspect of Tapiche Reserve or the Tapiche Reserve experience, for profit or non-profit and whether individual or through an organization, requires express written authorization from the Tapiche Reserve prior to use.
Disclaimer of Liability
Tapiche Reserve strongly advises guests during the booking process not to book flights departing Iquitos the same day as returning from the Reserve. If a guest still decides to depart the same day as returning from the Reserve, the Tapiche Reserve shall not be liable for any loss or damage due to missed flights or connections.
Tapiche Reserve shall not be responsible or liable for loss or damage to baggage or property, or for injury, illness or death, or for any damages or claims whatsoever arising from loss, negligence or delay from the act, error, omission default or negligence of any person not its direct employee or under its exclusive control, including any act, error, omission, default, or negligence of any country, government or governmental authority, officer or employee.
Tapiche Reserve shall not be liable for indirect, special or consequential damages. All baggage and personal effects are at all times and in all circumstances at the risk of the trip participant. Tapiche Reserve recommends that guests obtain travel and/or baggage insurance. Tapiche Reserve makes no representation or guarantees concerning reimbursement, scope of coverage, or other aspects of any travel insurance policy or claim.
Tapiche Reserve shall not be liable for transportation delays beyond its control, including but not limited to delays caused by weather, transport or other services provided by other companies, and mechanical failure of otherwise regularly maintained machines.
Tapiche Reserve shall not be responsible for any criminal or other conduct by third parties, whether criminal, intentional, grossly negligent, negligent or otherwise.
Safety and Additional Risks
By booking with the Tapiche Reserve, the guest ensures that he or she is medically and physically able to travel and participate in the trip. In the event of illness or other incapacity to participate, early return expenses are the guest's responsibility. There is no refund for absence or early departure from a trip, including but not limited to missed hotels, transfers, meals or sightseeing. Tapiche Reserve recommends that the guest purchase travel insurance to cover such circumstances.
Additional risks and dangers may arise, including but not limited to hazards of traveling in undeveloped areas, hazards of travel by boat, motor vehicle and other means of conveyance, animal interactions, forces of nature, political unrest, other unrest, hazardous local customs and practices, differing levels of sanitation, differing standards of safety, risks associated with water, food, plants, insects and differing animal regulation, accident or illness in areas lacking means of rapid evacuation or medical facilities, and acts of national and local governments and unrest and acts of others against governments. These risks are not an exhaustive list but are examples of many kinds of risks. The guest is voluntarily participating in these activities with the knowledge that there are significant dangers involved, and you hereby agree to accept any and all risks. As lawful consideration for the agreement with Tapiche Reserve to participate in such trips and activities, the guest agrees that he or she will not make a claim against Tapiche Reserve or its personnel or sue for bodily injury, emotional trauma, death, property loss or damage or other loss, cost or expense, however caused, as a result of or related to your contracting for, traveling to or from, or in any and every other way participating in the trip. The guest releases Tapiche Reserve and its personnel from any and all claims, known or unknown, arising from traveling to or from and in any and every way participating in a trip. This release of liability and assumption of risk agreement is entered into on behalf of the guest and all members of the guest's family and party, also including minors accompanying the guest. This agreement also binds the guest's heirs, legal representatives and assigns.
All information and related material contained on this website are subject to change without notice.