Tapiche Reserve Terms and Conditions
By booking with the Tapiche Reserve, the guest agrees to the following Terms and Conditions:
As each individual's travel goals and experiences may differ, Tapiche Reserve will not be bound by or liable for any description, photograph, representation or warranty made by or provided by any independent third party representative, Travel Agent, or other person in reference to the Tapiche Reserve. While Tapiche Reserve advertises via third party websites, all bookings are made directly with the Reserve office. The Reserve is not responsible for scams or other tours illegally sold under the Tapiche Reserve name.
The Tapiche Reserve strongly recommends that visitors arrange independent travel insurance at their own expense to cover unexpected events during their travels.
Booking rate for single travelers includes a single supplement to guarantee trip departure. If additional guests book for the same dates as the single traveler, the single supplement will be discounted. A minimum of two (2) guests are necessary to guarantee trip departure without additional supplemental charges.
Once a booking is made, the dates of arrival and departure to and from the Reserve are set, and all logistics will be planned accordingly. If a change of plan is initiated by the guest, Tapiche Reserve will try to accommodate but cannot guarantee availability or pricing. Depending on timing of the change, a fee may be assessed. Guests are encouraged to communicate with Tapiche Reserve as early as possible for changes. Tapiche Reserve will not be responsible for losses incurred by changes in flights or other travel arrangements.
Tapiche Reserve reserves the right to refuse booking or service for travelers with medical conditions that may require emergency medical care.
For new bookings made more than 14 days prior to trip departure, a deposit is required to hold the booking. Full payment must be completed more than 14 days prior to trip departure. If full payment is not completed at least 14 days before trip departure, Tapiche Reserve has the right to give the slot(s) to last-minute bookings willing to make full payment.
For new bookings made within 14 days of trip departure, a deposit can be used to hold the booking for up to 2 days. Full payment must be made within 2 days after the deposit or by the day before departure, whichever comes first, in order to complete the booking. If full payment is not completed within 2 days after the deposit was made, Tapiche Reserve has the right to give the slot(s) to other last-minute bookings willing to make full payment.
Payments may be made via Paypal. Cash is not accepted.
Trip deposit is non-refundable. Cancellations made by the guest more than 14 days in advance of the trip departure date will receive a 50% refund of total trip cost. Cancellations made by the guest 14 or less days in advance of the trip departure date will receive a 0% refund.
- Trip Departure and Return
All trips depart at 5:30am on the first day of the trip from the Green Track Hostel, Ricardo Palma 516, Iquitos Peru unless specific arrangements have been made in advance and mutually agreed upon by both the guest and Tapiche Reserve. It is the responsibility of the guest to be present at the specified location on time for departure. Tapiche Reserve will not be responsible for costs or consequences caused by guests missing departure. The average return time on the last day of the trip from the Tapiche Reserve to the Green Track Hostel in Iquitos is 18:00-18:30, though there may be slight seasonal variations.
- Trip Inclusions
The standard Tapiche Reserve trip packages include airport pickup from the Iquitos airport to the Green Track Hostel, transport to and from the Tapiche Reserve, use of gumboots while at the Reserve, and all lodging, meals (3-4 meals/day depending on activities), guide services and activities at the Reserve. Pure rainwater and/or treated river water are available for guest consumption. Bottled mineral water may be available for purchase. Packages for walk-in bookings made at the office in Iquitos may have different inclusions and will be discussed in person at the time of booking.
Private trips include private guide services and activities while at the Reserve. Transport in and out between Iquitos and the Tapiche Reserve may be shared with other guests unless specific arrangements are made ahead of time.
- Trip Exclusions
Tapiche Reserve trip packages do not include airfare to or from Iquitos, accommodation in Iquitos beyond complimentary nights indicated in trip packages at the time of booking, alcoholic drinks, bottled sodas and juices and bottled mineral water. Between-meal snacks are not provided. Tips/gratuity are not included in the package price but are much appreciated.
- Media Licensing and Rights
All guests at the Tapiche Reserve agree to limit use of media, including but not limited to photographs, video and audio recordings, created at the property or representing the Tapiche Reserve experience, to personal use only. Any commercial, promotional or professional use of media created at the property or representing the Tapiche Reserve experience, for profit or non-profit and whether individual or through an organization, requires express written authorization from the Tapiche Reserve prior to use.
- Disclaimer of Liability
Tapiche Reserve strongly advises guests during the booking process not to book flights departing Iquitos the same day as returning from the Reserve. If a guest still decides to depart the same day as returning from the Reserve, the Tapiche Reserve shall not be liable for any loss or damage due to missed flights or connections.
Tapiche Reserve shall not be responsible or liable for loss or damage to baggage or property, or for injury, illness or death, or for any damages or claims whatsoever arising from loss, negligence or delay from the act, error, omission default or negligence of any person not its direct employee or under its exclusive control, including any act, error, omission, default, or negligence of any country, government or governmental authority, officer or employee.
Tapiche Reserve shall not be liable for indirect, special or consequential damages. All baggage and personal effects are at all times and in all circumstances at the risk of the trip participant. Tapiche Reserve recommends that guests obtain travel and/or baggage insurance. Tapiche Reserve makes no representation or guarantees concerning reimbursement, scope of coverage, or other aspects of any travel insurance policy or claim.
Tapiche Reserve shall not be liable for transportation delays beyond its control, including but not limited to delays caused by weather, transport or other services provided by other companies, and mechanical failure of otherwise regularly maintained machines.
Tapiche Reserve shall not be responsible for any criminal or other conduct by third parties, whether criminal, intentional, grossly negligent, negligent or otherwise.
- Safety and Additional Risks
By booking with the Tapiche Reserve, the guest ensures that he or she is medically and physically able to travel and participate in the trip. In the event of illness or other incapacity to participate, early return expenses are the guest's responsibility. There is no refund for absence or early departure from a trip, including but not limited to missed hotels, transfers, meals or sightseeing. Tapiche Reserve recommends that the guest purchase travel insurance to cover such circumstances.
Additional risks and dangers may arise, including but not limited to hazards of traveling in undeveloped areas, hazards of travel by boat, motor vehicle and other means of conveyance, animal interactions, forces of nature, political unrest, other unrest, hazardous local customs and practices, differing levels of sanitation, differing standards of safety, risks associated with water, food, plants, insects and differing animal regulation, accident or illness in areas lacking means of rapid evacuation or medical facilities, and acts of national and local governments and unrest and acts of others against governments. These risks are not an exhaustive list but are examples of many kinds of risks. The guest is voluntarily participating in these activities with the knowledge that there are significant dangers involved, and you hereby agree to accept any and all risks. As lawful consideration for the agreement with Tapiche Reserve to participate in such trips and activities, the guest agrees that he or she will not make a claim against Tapiche Reserve or its personnel or sue for bodily injury, emotional trauma, death, property loss or damage or other loss, cost or expense, however caused, as a result of or related to your contracting for, traveling to or from, or in any and every other way participating in the trip. The guest releases Tapiche Reserve and its personnel from any and all claims, known or unknown, arising from traveling to or from and in any and every way participating in a trip. This release of liability and assumption of risk agreement is entered into on behalf of the guest and all members of the guest's family and party, also including minors accompanying the guest. This agreement also binds the guest's heirs, legal representatives and assigns.
All information and related material contained on this website are subject to change without notice.